Due to Thermae Bath Spa being located in historic buildings in the centre of the city, the architects were restricted by the space available, hence it can become very busy. Reservations: 01225 33 1234. Thank you for your review and for visiting Thermae Bath Spa. This is the version of our website addressed to speakers of English in United Kingdom.

It seems like a free for all and the driest robes just taken taken by other users! The downstairs pool felt more like a leisure centre with no sense of calm. In regards to feeling as if you were rushed towards the end of your visit, we do allow extra time for guests to dry hair and get changed.

However, we are disappointed to hear that you were dissatisfied with the layout/structure of the showers and changing facilities. The restaurant food (we were booked on a twilight package) was less than average and no one dining seemed impressed. Available from 16.00 with last full entry at 18.00. Great relaxing 2 hours, a must on a vacation to Bath. We also really enjoyed the Minerva Baths and the currents there. Most of our customer feedback suggests that our guests believe Thermae to be good value for money, so we do apologise that you feel this way. We apologise for the issue with our lifts, this is due to a maintenance issue that we are in the process of resolving. Still worth the money though and would go again. Once again, thank you for your comments and for visiting Thermae Bath Spa. Over priced. The second person we spoke to had a mouthful of food whilst trying to explain the procedure of getting the glasses back. This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The Georgian steam room scented with rose oil and just gorgeous.The ice room was perfectly placed to cool off after all the steam.In contrast to other reviews we had no issue getting extra large (xxl) gowns and extra towels nor navigating the property over 3 or 4 floors. I understand that the place is due a temporary shutdown for maintenance in the next couple of weeks but it’s shouldn’t be in such a bad state and still taking paying customers. We experienced the indoor pool, the outdoor pool and all of the steam rooms. - See 8,492 traveller reviews, 428 candid photos, and great deals for Bath, UK, at Tripadvisor. Nice and hot in contrast to the cold dank winters day. Both steam rooms packed on every visit and rather cold around the legs and feet. Ask MRS123Cambridge about Thermae Bath Spa. We are delighted that the Spa re-opened on 1st September. This is the version of our website addressed to speakers of English in the United States.

Great treatments at great prices. more. Myself and five friends went to the Spa on Friday (the weekend of carnival) around 4pm, because we were a group we couldn't book in, but the queue wasn't too bad it was probably 40 minutes in total. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thermae Bath Spa: Twilight package - See 8,494 traveller reviews, 428 candid photos, and great deals for Bath, UK, at Tripadvisor. Due to Thermae Bath Spa being located in historic buildings in the centre of a UNESCO city, we were restricted by the amount of space available for our facilities. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. However, we are disappointed to hear that there were other parts of your visit that you were disappointed with. Our “luxury” £37 spa experience began by queuing in February temperatures for over an hour (one of our group was pregnant). Thermae Bath Spa. We are sorry that you felt that this was lacking and your opinions will be passed onto our Spa Manager in our daily operations meeting.We fully accept that the spa can be busy at times. The pool on the top floor was great, the views were beautiful especially as the sun sets, but not as hot as you expect! Britain's original natural thermal spa. We pre - booked (glad we did as the queues were huge on a Monday evening) the Twilight package.

This is the worst spa I have ever been too. Apologised and bunged it in someone's robe...as we bid a hasty retreat! We pre - booked (glad we did as the queues were huge on a Monday evening) the Twilight package. Food was nice, but not nice to sit in a wet swimming costume whilst you wait for it. 5 October 2020. We acknowledge your remarks on the spa being crowded. In line with government guidance, o ur treatment and package menu has been temporarily revised to the Thermae Revive package, which features a choice of four massage therapies..

The Spa. The massage was lovely and the massues was an expert and wonderful. We had a wonderful spa experience. Thermae Bath Spa. The Springs Café Restaurant combines beautiful Georgian architecture with classic, contemporary style. Additionally, we have brought up your comments of the cleanliness of the changing rooms with our Housekeeping manager at our daily briefing. Due to Thermae Bath Spa being located in historic buildings in the centre of the city, we were restricted by the space available and this is why we had to locate the showers and toilets on a different floor to the changing rooms.The Wellness Suite was designed to incorporate a variety of multi-sensory experiences to appeal to a wider audience. Infra-red room was very hot and certainly helped my muscles and joints .....had to sit on the lower bench as this gave a cooler position.

We are disturbed to hear of your meals in the Springs restaurant and have raised these directly with our Head Chef and Restaurant Manager. Available from 16.00 with last full entry at 18.00. The sauna and steam rooms On another floor were crowded and sauna not hot as door constantly being opened. Review tags are currently only available for English language reviews. Since then I have emailed and have had very vague replies that have been less than helpful.Sadly, I'm not sure I will be returning again. However, we are disappointed to hear that there were other parts that you didn’t enjoy.You are right that it is not possible to book a spa session in advance although it is possible to book a spa treatment/package in advance. After re visiting the spa the next day I had no luck in finding them. We are very mindful of the number of visitors entering the spa at peak times and make every effort to manage the operation to ensure that everyone has an enjoyable experience. Thermae is a combination of ‘old and new’ where three historic buildings are complemented by one building of contemporary design. Unfortunately, one of our two lifts was not working on the day of your visit but I’m glad to report that this is no longer the case. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition, we are happy to hear that you liked the food in the restaurant and will pass on your comments to our Restaurant Manager and Head Chef.

It is disappointing to hear your comments, and these have been passed onto our Head Chef. The Wellbeing Suite could do with some improvements however. Just wow! However, we apologise if this temperature was not to your liking.

I’m not sure what you would do if one of your group was elderly. In line with government guidance, o ur treatment and package menu has been temporarily revised to the Thermae Revive package, which features a choice of four massage therapies.. Huge queues to get in, luckily we had prebooked and avoided the queue. This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our maintenance team work very hard to make sure that our facilities are in working order.

Initially we thought £36 was a little toppy, however we all showed our train tickets and got an hour added on for free (this is a great deal). We apologise that this did not happen on your visit. The rooftop pool is fair in size and temperature but chaotic and loud. Waitress was particularly friendly and helpful. ThermaeB, General Manager at Thermae Bath Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Stonehenge and Bath Tour with an Oxford University Professor, Bath Self Guided Walking Tour - Stories, histories and architecture.

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