Just wondering why is not possible for optus NBN Australia to offer a work from option or remote access to its staff working contact centers located across the globe with systems and agreements in place to protect data and privacy especially to TCS, Concentrix, Convergys and a few others companies in India in cities like Mumbai, Thane and Banglore which has the highest number of Covid19 positive cases which are increasing on a daily baisis and few of the offcials of some of these companies are resorting to various practices not directly but indirectly forcing the staff of these contact centers to risk their lifes and people around neither are the officials of these contact ready to conduct Covid19 test on staff reporting to work, besides which some staff reporting these contact center are not maintaing social distancing norms especially while using company transport , sharing food and vessels with bare hands in the canteens, no santisation being done after every shift and atimes taking off face mask while in the work area, Staff smoking and chewing of tobacco and other substance in and around these contact centers despite repeated warning from officials of these contact centers. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Suggested I contact 'them' for satchels to return the modems. I rang the activation team and explained that I want Ultra WiFi. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone.

Worst Customer service with NBN.NBN keeps dropping out, I called their service centre, but they cannot find the fault. Went to Optus Store to resolve billing issues overcharged was told they can’t help and gave number . Worst internet coverage in my area, keeps dropping out! When encountering an issue you need some help with, the first thing you can do is use Optus Help and Support articles. Ring the number it’s overseas operators in Asia. I continue with the problem, get charged and life goes on for that moron overseas because they continue to get paid for doing nothing in their pathetic non-customer service role.
contacting them all becomes about passing the problem to someone else, but never about resolving it. I was told they couldn't change the WiFi until the NBN technician appointment in 3 weeks time and was told to call back after the appointment then they would send the modem out to me. The usual Optus customer service phone number is 133 937. Please keep sharing your experiences so we can continue to improve this free resource. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I received a letter but don't quite... Re-activate my existing Optus number that I am using for roaming. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. TCS, TechMahindra, Concentrix and few others where there is a high risk of contracting Covid19 virus is high already few if these contact center located in various cities like Manila, Alabang, Cubao, Quezon City, Delhi, Calcutta, Pune, Mumbai and Thane have more than 20 or 30 staff members who tested Covid19 positive and reported to work and due to which number are bound to rise as there is no mandatory Covid19 tested conducted by these contact center i.e IT/BPO/call center companies both in Phillipines and India, besides which the differently abled staff who are reporting to work in these contact center face a lot of hardship and subjected to abuse in the name of social distancing and many of these IT/BPO/call center companies in Phillipines and India are covering up the number of Covid19 positive cases and also maybe bribing the concerned in government officials to aviod mandatory Covid19 test and operating with more than 80% staffingBesides which most of high vulunerable customers face a lot hardship and delays in getting their broadband, home phone and Internet TV services restored atimes taking more than 2 to 3 weeks besides these disruption of service happen practically every week especially those having NBN, Cable broadband services and Fetch TV services despite paying their bills on time worst part when a customer ask for a speaking supervisor or a complaints specialist advisor have to sent mails to the supervisor or complaints specialist and customers have to wait for a call back from supervisor or complaints specialist which many atimes does not happen and no action taken despite the fact of customers raising dissatifaction threatning to cancel service, go the social media, Courts, Obudsman and councerned authorties, infact it looks like some supervisors and complaints specialist are really not concerned about the customers concerns and putting pressure on the advisor to aviod speaking to the customer apart from that no action is taken against the supervisor or complaints specialist for not calling back customers as promised or following up.So hope this above issues are addressed before it is to late especially in current situation when there is a pandemic like Covid19, if optus really cares for its customers and it staff working in the contact centers within Australia and out of Australia as they have a social responsiblity not to just to the citizens of Australia but other countries as well. Also Read : Ebay Australia Headquarters Info. Or take a look at the Verizon Phone Number page. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Mobile Phone Shop in Nerang Opening at 09:00 Get Quote Call (07) 5578 3377 Get directions WhatsApp (07) 5578 3377 Message (07) 5578 3377 Contact Us Find Table Make Appointment Place Order View Menu I have reported this. While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. I have been trying for * months to cancel my plan. Compare and browse your internet options today.

And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I arranged for the switch over on the weekend and on the following Monday, Optus was offering Ultra WiFi with 4G back up. Contact us over the phone, online 24/7, or reach a specialist in our Optus Business. It took me 4 hours before I could speak to any one. This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent.

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