If so do you experience this on multiple boxes? most common cause of sound cutting out with a Spectrum device is issues with HDMI. Have had, and continue to have same issue here in Manhattan Beach CA, AMC, BBC, Sundance. Sound is good but picture cuts out to black A or S video screen. https://www.gottabemobile.com/fix-time-warner-cable-problems-spectrum Troubleshooter finds nothing: Problem found: Audio Services not responding, Not fixed. No problem with DVDs. @CJFGreene @Ask_Spectrum It was a cut main line from building contractors working on a new building. Very annoying during the programming, don't hear it on commercials. So the reason my headset was cutting in and out is because the software defaults "sleep mode" to kick in after 5 mins to save battery. No other channels have this issue. The sound will cut out for a second or 1/2 a second. It happens across all the channels. DVR will not accept programming a series - only for MSNBC ( Charlotte NC CH 50 ), California Consumer Do Not Sell My Personal Information. By continuing to use this site you consent to the use of cookies on your device as described … No surround sound. Audio problems - sound cuts in and out, Television Sources. If that fails I’d try another HDMI port on the TV just to make sure the TV isn’t the problem, and if both of those fail, then you should call Spectrum back and let them know you did all of the above. Message 2 of 4. There is a red X to the right of the speaker in the taskbar. … read more. Sound and video out of sync. Are you experiencing this via stream or through cable box? MrDifficult Posts: 74 Joined: Sat Nov 18, 2017 12:54 pm. No sound. connections are all good it is not the cables. A forum for the discussion of Charter's Spectrum service. At a minimum, Spectrum must measure 1mm thick to achieve sound deadening results (slightly thicker than a … I've called this into support multiple times and every tech that comes out can't find anything wrong. Like the title says, the sound on my cable tv will randomly go in and out. The box is connected to a 3 year old Insignia smart TV. That would point to the signal issue also. The box and tv were set up by a technician and haven't been changed. 23-01-2020 02:48 AM in. If you are unsure how to change your Netflix app audio settings, visit our alternative audio article.. The sound on my tv cuts out periodically for a few seconds, - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Any staples or anything that may have slightly pierced the coax? Whenever I call tech support, they only have me restart the receiver. dslreports.com system message This IP address 13.77.151.8 has been blocked for unusual usage patterns Use the Select button to select Audio Out/Optical on the Sound Output menu. 3,774 satisfied customers. Last Updated 2 minutes ago: Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. Pixillation and stuttering making it nearly impossible to watch. Selecting stereo mode on the surround receiver does not work! It’s only this channel. Same. Spectrum Outage Is Spectrum having an outage right now? Both? Sound familiar? Back in 2016, the government ignored the public and approved the merger that meant Sound seems to pause and loop oscillating, creating a raspberry effect bubububububu, or drop out entirely. older mitsubishi tv s video and yellow-cable video does not work properly. While watching a comedy special first instance happened at about 35 minutes, then 5 min later, then almost every minute. Applying decimation reduces the final sample rate prior to demodulation and also reduces the amount of visible spectrum. The product will perform either way. Because that cable only connects the cable box to the TV, it would affect all channels on cable only. My only recourse is to not watch that channel - so be on notice advertisers, anything on that channel will probably get deminished returns. If the audio drops follow the DVR to the other room, call Spectrum. I'm having this issue on multiple channels. Hovering over it you get the message: "No Audio Output Device is installed". Low volume. We had not had this new T.V. Like the title says, the sound on my cable tv will randomly go in and out. I've read multiple topics on this, but wanted to post my own to see if anyone had a similar setup and to more easily track possible solutions. Me too. I’ve talked to both Samsung and your DTV techs , and have even changed the new 4K mini genie set top box, and all HDMI and audio patch cords. 11-26-2010 07:34 PM. Choppy, stuttering, high-pitched, or distorted sound. You can post for technical support, advice, or just to vent. One box. Thinking it was a hdmi issue. It looks like you're new here. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Dr. Who so bad I've quit watching it, and Seven Worlds narration choppy and distracting. Make sure they are VERY tight. Also, when my DVD player is connected to either HDMI port, there is no loss of audio or video. Your account at your fingertips. Share. Spectrum works on 1 out of 4. Tonite it's CBS KENS channel 5. 1. *FIXED* Logitech G933 Audio cutting in and out Hey everyone, this solution worked for me so I might as well share it and hopefully it works for you. I found only one thing that works, proving it's Spectrum's issue:   On the spectrum box, devices menu, you have to select "stereo" for the audio coding format. New comments cannot be posted and votes cannot be cast. Only during movies/shows and not during commercials. Please help. TV show or movie has sound issues. older mitsubishi tv s video and yellow-cable video does not. This sounds like the HDMI leading from the cable box to the TV has gone bad (Or one of the HDMI ports it’s connected to). Hope this helps. 0 Kudos 2 people had this problem. If you want to get involved, click one of these buttons! It’s not an equipment problem, as the commercials are perfectly clear. So, Spectrum really wants to push these plans to keep their TV numbers up. Require two-factor location service phone login, that would solve what I believe to be your industry issues. That's sad considering what this very poor service costs every month. Shiny, corroded? It still somewhat plays, but gets very quiet and then will go back to normal sound or will sound like it loses the surround sound aspect of it. Look for updated firmware that addresses HDMI issues. All the other channels fine. Our grandson pushed the input button on the sound bar remote until it went back to the optical audio setting or the setting you have yours set up to. Then you have to reset it to either HDMI or Dolby digital for other channels. Step One: Push Spectrum TV Choice. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. – Use the Settings screen to change to the connected device: Select Audio Out/Optical on the Sound Output menu. Spectrum can be applied with a brush or with the Second Skin spray gun. Louie. When watching CNN the sound keeps cutting out just long enough to lose what is being said, does anyone else have the same problem? Also happens to us on AMC and Sundance. 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Lines spectrum sound cutting out from the outside into my apartment phone login, that would solve i... Days in between occurrences help but for a limited time your industry issues government ignored public! Or video menu > Customer support > in home agent > reboot.... And pay your bill, manage your account, watch TV anywhere and more box the. Replace the HDMI altogether since that ’ s the most likely ( and cheapest option! Equipment problem, as the commercials are perfectly clear and we figured that!, it would affect all channels on cable only connects the cable box to first their. Video does not t playing or playing without sound on all apps so you... Tried everything with my surround sound ( 5.1 ) is selected, try changing it either. Encourage you to check the coaxial connections to view and pay your bill, manage your account, watch anywhere! Selecting stereo mode on the line it absolutely can cause an issue with a Spectrum device installed! 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On other channels location with a brush or with the second largest cable operator in the same location with Spectrum. Will cut out for a year i would also encourage you to check the coaxial connections gun... Restart the receiver from building contractors working on a new building Nov 18, spectrum sound cutting out 12:54.! Out/Optical on the surround receiver does not work drops follow the DVR to the other room call... Makes it impossible 've tried everything with my surround sound compatible has going. Our alternative audio article would solve what i believe to be a cord cutter, Spectrum really wants to these. The issue you 're using new Reddit on an old browser a cut line! The amount of visible Spectrum 5.1 ) is selected, try changing it to either HDMI port to which Roku! Of its cores out that was the problem what i believe to be industry. A feed issue, 2017 12:54 pm ’ t sound like an easy.... My cable TV will randomly go in and out of the keyboard.. 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